Frequently Asked Questions

Can I order flowers on this site?

An appointment or at least discussion will be necessary for both hire items or purchased items as we customise flowers to suit your event.
Do I have to just hire flowers or can I buy them also?

You have the option to rent, purchase, or combine both for your wedding or special event flowers—it's entirely up to you.
What are your item hiring terms?

We customize your terms after consulting with you to make the event run as smoothly/streamlined as possible.
What are your payment options?

Credit Card Pay Pal Bank Transfer
Do you offer returns?

Please choose carefully, there is a sizing chart for PJ and Robes, We are unable to accept returns on personalised/monogrammed items.. Refer to our Returns and shipping Policy for more information. Faulty or incorrect items received, If we have shipped the wrong order or a faulty item please notify us immediately. We will send you the correct order once the faulty or incorrect order has been returned. Shipping costs may be refunded if we have made an error.
What is the difference between real and artificial flowers?

Real flowers are natural and need care, with a beauty that fades over time, whereas artificial flowers are crafted to last, providing enduring charm without the need for maintenance.
Can you set up and pack up on the wedding day?

Yes, we provide complete set up and pack up services on the wedding day, ensuring everything is taken care of so that you can fully enjoy your special moment.
Which areas in Australia do you service?

We service Victoria and mostly cover the Melbourne and south-eastern suburbs. Feel free to contact us for more details on specific locations.